In Ghana we realize customer service is a big deal in many service-providing companies hence little is done to correct this.
At Rosak Consult, we are working to improve service experience in Ghana and beyond. Good customer service is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. Simply put, the higher quality customer service you provide, the higher level of customer satisfaction you will enjoy, and that will translate into repeat business and more revenue.
Rosak Consult is introducing FCST (Free Customer Service Training) to companies in Ghana from the month of July till December. We will come to your company and train your employees (maximum 10) for free. This will last between 2 to 3 hours.
All you need to do is to send us an email via firstname.lastname@example.org, tell us about your company, why you think you need the training and the number of employees to be trained, venue, date and time.
We will introduce your employees to the basic concepts of customer service and dives into effective customer service techniques and practices. It will benefit anyone who deals directly with a business or organization’s customers.
Gain thorough knowledge and understanding of customer service practices and become confident in handling inquiries, complaints, and communications.