Title Sales and Marketing Coordinator
Salary Very Attractive Package
Location Accra,Ghana
Job Information

Job Category

Sales & Marketing

Industry

Hospitality

Schedule

Full-time

Position Type: Non-Management

Qualifications

Education and Experience

Required:

  • 3 years experience in the sales and marketing

OR

  • Degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing

Preferred:

  • Sales and Hospitality

CORE WORK ACTIVITIES

Managing Sales Activities

  • Achieves hotel revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.
  • Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
  • Closes the best opportunities for the property based on market conditions and property needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.
  • Works with the management team to create and implement a sales/marketing plan addressing revenue, customers, and market.
  • Assists with selling, implementation, and follow-through of sales promotions.
  • Attends pre- and post-convention meetings to understand needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
  • Provides accurate, complete, and effective turnover to Management.
  • Conducts site inspections, as required.
  • Monitors same day selling procedures to maximize room revenue and control hotel occupancy.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Monitors the effective resolution of guest issues that arise as a result of the sales process.
  • Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the hotel.
  • Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

  • Builds and strengthens relationships with existing and new customers to enable future bookings.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to hotel.
  • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, stay, the program/event.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Stand, sit, or walk for an extended period of time.

 

 

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Title Restaurant Manager
Salary very Attractive Package
Location Accra,Ghana
Job Information

Recruiting Restaurant Manager for a leading international Chain Restaurant

Restaurant Manager (RM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The RM leads the restaurant management team and oversees the financial controls, operations, people development, Guest service and company compliance within the restaurant across all shifts. An RM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position is overseen by Operations Manager (OM) and directly manages Team Members, Shift Coordinators and Assistant Managers. This position interacts with restaurant team members, customers, and members of the field operations team and outside vendors.

RESPONSIBILITIES

  • Directs efficient and accurate preparation and sale of products to maximize guest satisfaction
  • Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with Company standards
  • Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings.
  • Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures
  • Maintains inventory, manages labor, and applies financial reporting analysis to enhance restaurant results
  • Enforces compliance with government regulations, company Market Policy, employment laws, food safety, company Security
  • Policy, operations, and company policies and procedures relating to all restaurant activities across shifts.
  • Leads restaurant management team in recruiting, selecting, hiring and retaining effective team talent
  • Available to work evenings, weekends and holidays
  • Prompt and regular attendance for assigned shifts, meetings and training

MINIMUM QUALIFICATIONS:

  • Must be at least twenty-four (24) years of age*
  • High School Diploma or GED required, 2 years of college preferred
  • Complete all internal certification programs
  • 1-2 years of restaurant management experience
  • Strong understanding of P&L interpretation and management to influence profitability
  • Ability to prioritize and organize own and others’ work and time to meet deadlines and objectives
  • English Language Preferred
  • Willingness to Travel.

 

APPLICATION REQUIRMENTS:  Cover Letter and  C.V                                                                                                                                                   

 

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Title PURCHASING & LOGISTICS MANAGER
Salary Very Attractive Package
Location Accra,Ghana
Job Information

RECRUITING PURCHASING & LOGISTICS MANAGER FOR A LEADING INTERNATIONAL CHAIN RESTAURANT

SUMMARY DESCRIPTION OF THE FUNCTION

Responsibility for import purchases and logistical follow-up of all activities of the company.
Responsible for planning needs, placing orders and procedures related to the importation of food and equipment to be imported, in accordance with the Operational Manager and the General Management of the local structure.
Is the guarantor of the continuous supply of restaurants from the structure into products for sale.

DESCRIPTION OF TASKS

Planning Activity:
§Prepares the needs planning of the company and ensures the follow-up and adjustments
§Compares outlets and consumption of different restaurants
§Ensures the durations of consumptions present in stocks
§Manages procurement based on the Product Cut-off dates for each product
§Works jointly with the Operational Manager to anticipate the opening of new restaurants and the seasonal needs
§Set up a tracking table for orders and their arrivals on site
§Regularly checks inventory inventories that are provided to ensure accuracy

Placement of orders:
§Ensures the timely passage of orders to referenced suppliers
§Provides interface with suppliers to obtain the necessary documents for orders and imports
§Ensures the follow-up of the payment of the invoices by the accounting department

Import Procedures:
§Ensures that the necessary permits are obtained for the importation of the goods
§Ensures compliance with legal obligations in the context of import activities
§Is responsible for obtaining the required administrative documents (Customs, FDI and other pre-import documents)
§Is responsible for the relationship with freight forwarders to monitor our imports
§Ensures that the desired import deadlines are met
§Control the quality of services provided by carriers, freight forwarders, subcontractors, suppliers

Reporting and Analysis Activity:
§Monthly analysis of the discrepancies (realized // forecast), solicits the services concerned to understand the reasons, proposes the implementation of corrective actions
§Creates and tracks a report on the efficiency of imported containers
§Writes weekly “highlights” of its activity
§Addresses and explains reports to senior management
§Identification of solutions to optimize the logistics process

Purposes:
§Guarantee the permanent and efficient supply in all references of the Company.
§Ensure proper management of stock-based DLCs
§Effectively interface with the competent internal and external authorities for its field of activity.
§Implementation and continuous improvement of requirements planning processes, ordering and import of goods.

HIERARCHIC REATTACHMENT
Hierarchical Connection: General Management

SKILLS AND EXPERIENCES REQUIRED
TRAINING

Bac + 5 with predominant logistics, management with a perfect knowledge of the import procedures
Experience in similar positions required.
Very good control of the Office Pack
Perfect command of English ( ability in French will be a plus)

REQUIRED QUALITIES

Rigorous, autonomous and reliable
Versatile, adaptable, pragmatic
Capable of anticipation, reactivity and being a real force of proposal

 

APPLICATION REQUIRMENTS:  Cover Letter and  C.V                                                                                                                                                            Email all documents to info@rosakconsult.com

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